— FAQs —

Your comprehensive resource for answers to the most commonly asked questions

We understand that planning a trip can come with uncertainties, and our goal is to provide you with all the information you need to ensure a seamless and enjoyable stay. Browse through our FAQs to find valuable insights on reservations, amenities, policies, and more, allowing you to make informed decisions and have peace of mind before your arrival.

HAVE ANY QUESTIONS ABOUT YOUR STAY AT HOTEL FIONA?

Is late check-out available?

Late check-out may be possible based on the hotel's occupancy and the reservation status of your room. To request a late check-out, please contact our front desk on the day of your scheduled departure.

Do you have parking?

The Hotel Fiona offers self-parking for a fee of $30.00 plus tax per night for one standard-sized vehicle per room, additional $25.00 plus tax per night for oversized vehicles and it is based on availability. There are public parking facilities within the vicinity of the hotel as alternatives. Please ask the Front Desk for more information.

Will you store my luggage?

Luggage and personal items can be left up to 06 hours prior to check in, or up to 06 hours after check

Do you accept packages?

Packages are accepted provided they are small, weigh 15 lbs. or less and arrive within 72 hours

What is the minimum check-in age?

The minimum age to check-in is 21.

Will your rooms allow rollaways?

Not all rooms can accommodate rollaway beds. We do not offer rollaways currently.

What forms of payment are accepted to pay for my room?

All major credit cards are accepted for room payment. No cash, gift cards or personal checks are accepted. We encourage our guests to use credit cards rather than debit cards for all their payments. Banks treat electronic approvals on debit cards as real debits, often taking multiple days to release authorizations and immobilizing customer’s funds. Approvals on credit cards do not impact funds availability on your accounts and are released much faster by the banks.

Do you allow smoking on property?

Hotel Fiona is a non-smoking facility.
To ensure the comfort and well-being of all our guests, smoking is strictly prohibited in all guest rooms, balconies, and common areas. We take this policy very seriously to maintain a clean and healthy environment. A $250 penalty will be applied to any guest found violating this policy.

Do you have breakfast?

Complimentary morning pastries, whole fruits, coffee and tea are served in the lobby every morning from 7AM - 10AM.

Do you have a restaurant?

Hotel Fiona does not have a restaurant on-site, however, there are some great options for a delicious meal within a short walk. Please ask the Front Desk for recommendations.

Do you have a pool?

Hotel Fiona does not have a pool. However, our guests are welcome to enjoy access to the heated rooftop pool at SoMa House just across the street.

Do you have accessible rooms?

Yes, the hotel has accessible rooms on property. It is recommended that they be requested at the time the reservation is made Please contact our reservations department.